Market Street Diamonds Shipping Policies

We offer three convenient ways for you to receive your online orders for shipping addresses in the USA and territories. We provide international shipping for online clients only on special requests; please read our international shipping policies international shipping policies.

Each item shipped includes a branded "Dino Lonzano" jewelry box. All shipments are insured and come with a tracking number and proof of delivery. You can track your orders using the "track your order" pages.

Processing Time

Please read carefully because the Processing time differs for each item. All items listed on our website comes under three broad categories in terms of handling time.

  • infomation-iconI. Ready to ship – 1-3 business days
  • infomation-iconII. Special Orders – 5-7 business days
  • infomation-iconIII. Custom Orders – 7 – 14 business days

Product description will tell you whether your order is "ready to ship," "special," or "custom." You should add your orders' processing time to the shipping time to get your order's estimated arrival date.

Free Secure Ground Shipping

We offer free ground shipping for all items listed on our website via USPS (United States Postal Service) priority mail service. Shipping time will be 5-7 business days for the USA and territories except for rural routes. For the rural routes, the shipping time may take 7-10 business days.

Expedited Shipping

We offer expedited shipping for all eligible items via USPS overnight shipping within the USA. The shipping time is 1-2 business days. Eligibility for expedited shipping is mentioned in the product description. The shipping cost will be shown in your shopping cart.

Please note that you have to make separate orders if you wish to use both free shipping and expedited shipping options for the items in your cart.

Store Pick Up

You can choose the "store pickup" option at the checkout if you prefer to come to our store to pick up your order. This service is only available during regular business hours. We will notify you in an email when your order is ready. Usually, it may take 1-2 business days for us to get your order ready for pick up.

Store Operations

Market Street Diamonds ships Tuesday to Saturday excluding holidays. The cut-off time for shipping is 3 pm EST. Orders placed after 3 PM EST will be processed the next business day. All shipping dates are pending credit card verification for in-stock merchandise.

location pin Get Direction to Market Street Diamonds 2512 Pennsylvania Avenue NW, Washington, DC 20037
location pin Get Direction to Market Street Diamonds Our store hours are: Tue-Sat 11.00 AM – 6.30 PM EST
location pin Get Direction to Market Street Diamonds +1.202.552.5744
location pin Get Direction to Market Street Diamonds redbox@marketstreetdiamonds.com

International Shipping

Online Clients:

We offer international shipping to Canada, Europe, Australia, and Japan when a special request is made by a client residing in the above-mentioned regions. Depending on the value of your item, shipping and insurance cost vary. The average shipping cost for international shipping is approximately $125. Please contact us via email redbox@marketstreetdiamonds.com for all inquiries.

The client is responsible for paying any customs duties and taxes applied by the country to the respective local authorities.

Offline Clients

Please note we offer international shipping to the offline clients who create custom jewelry with Market Street Diamonds. Irrespective of where you live, you can collaborate with our virtuoso jewelry designers using video chat software of your choice and bring your dream jewelry design to reality. If you are interested in making a virtual appointment, please send us an email to redbox@marketstreetdiamonds.com.

Dino Lonzano RedBox Gift Box

All your online purchases come in proprietary Dino Lonzano RedBox gift packaging

MSD Turns 114 years old! Pardon our dust; we are currently remodeling the showroom and operating by appointment only.